This Privacy Policy explains what personal information ck99 collects from you, why we collect it, how it is used, how long it is retained, and the rights you have over your own data. ck99 takes your privacy seriously — this document is written in plain language so you understand exactly how your information is handled on our platform.
Our Commitment
Six core principles that shape the way ck99 handles every piece of data it holds about you. These are not aspirational statements — they are built into our systems and processes.
Every piece of personal data held by ck99 is stored in encrypted form using AES-256 encryption at rest and TLS 1.3 in transit. Your account password is never stored in readable form — it is hashed with a one-way cryptographic function before being saved.
ck99 operates on a data minimisation principle. We collect only the information we genuinely need to operate your account, verify your identity, process transactions, and meet our regulatory obligations. We do not collect data speculatively or for profiling purposes unrelated to gaming.
ck99 does not sell, rent, or trade your personal data to unaffiliated third parties for their marketing purposes. Your data stays within the ck99 platform and is shared with third parties only where strictly necessary for service operation, as described in this policy.
ck99 gives you the ability to access your personal data, request corrections, and in certain circumstances request deletion. You also have the right to opt out of non-essential marketing communications at any time via your account settings or by contacting our support team.
ck99 does not hold your personal data indefinitely. We apply documented retention schedules to all categories of data we hold. Once data is no longer required for its original purpose and no legal obligation requires us to retain it, it is securely deleted or anonymised.
In the unlikely event of a data security breach that affects your personal information, ck99 will notify affected players without undue delay as required under applicable data protection obligations. We maintain an incident response plan specifically for data protection events.
ck99 is an online casino and sports betting platform operated at ck99.cam and accessible via any associated mobile-optimised interface. In this Privacy Policy, references to "ck99," "we," "us," or "our" refer to the operator of the ck99 platform. References to "you," "your," or "player" refer to any individual who accesses, registers on, or uses the ck99 platform in any capacity.
ck99 acts as the data controller in respect of all personal data collected through the platform. As data controller, ck99 determines the purposes and means of processing your personal data and is responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
If you have any questions about how ck99 handles your personal data, or if you wish to exercise any of your data rights, you may contact our support team at any time. Contact details are provided in Section 14 of this policy.
ck99 collects personal data from you directly when you register an account, make a deposit or withdrawal, contact our support team, or use any feature of the platform. We also collect certain data automatically when you interact with the ck99 website or app. The categories of data we collect are set out below.
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC or passport number, selfie photograph for verification | Provided by you during registration or KYC verification |
| Contact Data | Email address, phone number, city of residence (e.g. Karachi, Lahore, Islamabad) | Provided by you during registration |
| Financial Data | JazzCash / EasyPaisa account references, HBL / UBL / Meezan Bank account details, transaction history in PKR | Provided by you when making deposits or withdrawals |
| Gaming Data | Bet history, game session records, win/loss data, bonus usage history | Generated automatically through platform use |
| Technical Data | IP address, device type, operating system, browser type, session timestamps | Collected automatically via server logs and cookies |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Created when you contact ck99 support |
ck99 does not collect sensitive personal data such as racial or ethnic origin, religious beliefs, political opinions, or health data unless specifically required by applicable responsible gaming obligations (for example, where a player voluntarily discloses a gambling problem to our support team in the context of requesting self-exclusion assistance).
ck99 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose that is incompatible with the original purpose for which it was collected without first informing you and, where required, obtaining your consent.
ck99 processes your personal data on one or more of the following legal grounds depending on the specific purpose of processing:
The ck99 website uses cookies and similar tracking technologies to provide a functional and personalised experience. Cookies are small text files placed on your device when you visit ck99.cam. They help us remember your preferences, keep your session active while you are logged in, and analyse how the platform is used.
ck99 uses the following categories of cookies:
You can manage your cookie preferences at any time by accessing the cookie settings panel available in the footer of the ck99 website. Withdrawing consent for non-essential cookies will not affect your ability to access and use the ck99 platform.
ck99 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We share personal data with third parties only in the following limited circumstances:
All third parties with whom ck99 shares personal data are required to process that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
ck99 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and our gaming licence obligations. The following general retention periods apply:
Upon expiry of applicable retention periods, personal data is securely deleted using industry-standard data destruction methods, or anonymised in a manner that prevents re-identification.
Subject to applicable law, you have the following rights in respect of the personal data ck99 holds about you. To exercise any of these rights, please contact our support team using the details in Section 14.
ck99 will respond to all data rights requests within thirty (30) days of receipt. Where a request is complex or numerous, we may extend this period by a further sixty (60) days with notification to you of the reason for the delay.
ck99 may transfer your personal data to service providers and partners located outside your country of residence. Where such transfers occur, ck99 takes appropriate steps to ensure that your data receives an equivalent level of protection as it would within your home jurisdiction.
Safeguards we rely on for international transfers include contractual data protection clauses incorporated into agreements with all data processors, as well as transfers to entities that maintain recognised data protection certifications. If you wish to obtain further information about the specific safeguards in place for any international transfer of your data, please contact our support team.
ck99 is strictly an adults-only platform. Our services are not directed at, intended for, or available to individuals under the age of 21. ck99 does not knowingly collect personal data from anyone under 21 years of age.
If ck99 becomes aware that personal data has been collected from a person under the age of 21, that account will be immediately suspended, all personal data associated with it will be deleted, and any deposits will be returned through appropriate channels. If you believe a minor has registered on ck99, please contact us immediately at [email protected].
ck99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
While ck99 takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your ck99 account and to enable two-factor authentication to add an additional layer of protection.
The ck99 platform may from time to time contain references or navigational links to affiliated services or game providers. ck99 is not responsible for the privacy practices of any third-party service. When you navigate away from the ck99 platform to any third-party environment, the privacy policy of that third party will apply to any data you provide there.
ck99 recommends that you review the privacy policy of any service you access through or alongside ck99 before providing any personal information.
ck99 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or our gaming licence requirements. The current version of the Privacy Policy is always available at ck99.cam/privacy-policy, with the effective date clearly stated at the top of the document.
Where changes are material — meaning they significantly affect how your personal data is processed or your rights in relation to it — ck99 will notify registered players via the email address on record with reasonable advance notice before the changes take effect. Your continued use of the ck99 platform following the effective date of any update constitutes your acknowledgement of the revised policy.
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how ck99 handles your personal information, please get in touch through any of the following channels:
ck99 commits to acknowledging all privacy-related enquiries within two (2) business days and to providing a substantive response within thirty (30) days. For complex requests, we may extend this period and will inform you of the reason for any delay.
This Privacy Policy should be read alongside the ck99 Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall framework governing your use of the ck99 platform.
Your Data, Your Trust
Now that you know how ck99 protects your data, log in to your account and enjoy cricket betting, live casino, slot games, and more — all secured with enterprise-grade encryption and processed in PKR.
21+ only | Play Responsibly | Operated under international gaming licence